Private Banking, a targeted service for affluent individuals, has existed since 2007 and is represented in all cities where the Bank operates: St. Petersburg, Moscow and Kaliningrad.
The main advantages of the Private Banking program are access to the maximum set of product offers with the best price conditions, comprehensive expertise of customer requests and needs, development of individual solutions, full confidentiality of personal and financial data and customer transactions and family service.
By the end of 2018, the volume of funds managed by Private Banking increased by 30% and amounted to RUB 75.7 bn including those in BSPB Capital.
Wealth Management service, a new product offer, was added to Private Banking in 2018. Unfailing customer demand for this service demonstrates its strong development potential.
We have introduced biometric authentication for vault rooms to ensure the highest level of comfort and security of our customers.
Our own concierge service is successfully fulfilling customer requests of various levels of complexity: from day-to-day requests to individual travelling, from creation of wine collections to real estate purchase and art-banking.
Private Banking entails constant dialogue with customers. A series of themed business breakfasts under the Breakfast with Meaning name with participation of analysts and experts of the BSPB Capital management company became one of the platforms for such communication.
The purpose of Private Banking is to constantly improve the service quality and maintain long-term relationships with customers.
Private Banking team is constantly researching new market practices to solve any extraordinary requests of our customers.