The Bank continues to improve its performance by offering a wide range of cutting-edge banking services to small, medium and large-sized enterprises, taking into account each customer group’s particular requirements and interests.
To date, Bank Saint Petersburg has 50 000 corporate customers. The Bank’s corporate banking business remains primarily focused on the regional market of St. Petersburg. In addition, the Bank strengthened its positions in Kaliningrad in 2015 through the creation of its Evropeisky Branch, which currently has over 10 000 corporate customers (Bank Saint Petersburg completed the integration of Bank Evropeisky in Kaliningrad, reorganizing it together with the Bank's Kaliningrad Branch into the new Evropeisky Branch). In 2016, Bank Saint Petersburg also strengthened its presence outside the home Northwest Region: The Bank opened a representative office in Novosibirsk, focusing on working with corporate customers. Since December 2019 Nevsky Branch started carrying out banking operations and providing a full range of banking services to its individual and corporate customers instead of a representative office.
In St. Petersburg, six sectoral departments provide services to large and medium businesses. Specialization of employees in companies of particular sectors allows to develop and maintain a high level of sectoral expertise, understand business specifics of
serviced customers and tailor products for customer needs.
Loans to legal entities represent 74.4% of the total loan portfolio. The breakdown of the Bank’s corporate portfolio by sector reflects St. Petersburg’s economic structure, which has a high proportion of construction, real estate, trade and production, allowing the Bank to benefit from all the advantages of the region’s economic structure, as well as to contribute to its development.
One of the strategic priorities of the Bank’s deposit business is to gradually transfer conclusion of deposit agreements to digital channels. This substantially reduces the workload of branch network employees who will be able to focus instead on individually tailored deposits and devote more time to other products for corporate customers. More than 95% of deposits in the standard range are already placed through Internet Bank i2B.
Implementation of the Agreements of General Terms for Attraction of Corporate Customer Funds to Deposits to Internet Bank i2B allowed to eliminate written confirmation exchange between the Bank and its customers. In 2019, up to 95% of deposits opened under these terms were placed online.
Bank Saint Petersburg strives to become the leading settlement bank for residents and enterprises in St. Petersburg engaged in payments and settlements with customers and suppliers.
The Bank issues Visa Business and MasterCard Business corporate cards to be used by company employees to cover their travel expenses and current expenses related to the company’s operations. Payments for products and services can also be made online. A corporate card is a universal and safe tool for accessing company funds round-the-clock without the need to visit the Bank’s office: payments for goods and services are carried out by one touch thanks to modern payment services; cash deposits can be made and withdrawn 24/7/365 through the wide network of ATMs. All corporate cards issued by Bank Saint Petersburg support the cutting-edge mobile payment technology offered by Apple Pay, Samsung Pay and Android Pay. Moreover, customers may open a corporate card account and order their first card via Internet Bank i2B.
In connection with transition of business to web-based POS in 2019, the Bank launched sales of the new product for corporate customers –– Evotor web-based POS. Evotor web-based POS is the most well-known brand of new generation cash register equipment , which complies with all requirements of Federal Law No. 54-FZ. The company offers a wide product range with cash register equipment catering for all customers and types of business.
Still one of the traditional advantages of Bank Saint Petersburg is its wide network of correspondent banks across the globe: in the USA, Germany, Austria, UK, Switzerland, France, Sweden, Norway, Japan, China, Hong Kong, Belarus, Lithuania and Poland.
In spite of the stricter compliance requirements imposed by foreign banks, the Bank continues to support non-stop foreign currency settlements. The Bank has installed Sanctions Screening, a SWIFT solution allowing to screen all outgoing payments against the OFAC, EU, and other sanctions lists before they are sent.
The Bank was included in the list of banks that are entitled to open procurement participant accounts according to 44-FZ. Since September 2018, the Bank’s customers can open such accounts in Internet Bank i2B as well as at the Bank’s office. Nowadays, the Bank services over 2 500 customers participating in government procurement.
In 2019 more than 7,000 customers reserved accounts in updated Online Account for Business service for new customers enabling them to reserve an account at the Bank’s website in five minutes. To open an account a customer needs to visit the Bank’s office only once.
In the reporting year, the Bank introduced a new sales channel of cash settlement productfor corporate customers through the Bank’s partners,namely large companies providing services for registration of new businesses, accounting and legal services, electronic trade platforms and others.
The Bank also launched Business Registration service in 2019. This service enabling prospective entrepreneurs to register their business is offered by the Bank in cooperation with Brega Nevy Business Development Center LLC. The company provides advice regarding the preparation of documents for registration of business and choice of the suitable tax system, as well as files documents electronically to Federal Tax Service on behalf of its clients.
The Bank provides a wide range of banking services connected with cash transactions in the regional markets of both St. Petersburg and the Leningrad Region, including receipt collection, payments, foreign exchange, cash re-counting, the delivery of cash wages to customers, and loading ATMs and payment kiosks.
2019 was a milestone year for improving customer service quality. The Bank’s cash collection teams made a total of 185 000 location visits, 142 000for direct customer service, 29 000 to service and replenish the Bank’s ATMs and payment kiosks, and 14 000 to the Bank’s branch network. The amount of cash transported and processed by the Bank in 2019 totaled RUB 530 bn.
To reach its strategic goals, Bank Saint Petersburg is striving to create a product range that matches the interests of its corporate customers as much as possible. Despite the challenging macroeconomic situation, the Bank continues to provide corporate lending to companies from various industry sectors and is strengthening its positions in this market segment. In addition to granting new loans, the Bank is also improving the terms of already existing loans, which indicates general financial sector recovery.
In 2019, the Bank expanded its cooperation with PJSC “KAMAZ”. Nowadays the Bank provides a number of services to the company. The Bank opened three credit lines with a total limit of RUB 11 bn to KAMAZ. The funds are provided for replenishing of working capital for a term of up to two years.
In the reporting year, the Bank opened a credit line with a limit of RUB 5 bn to State Transport Leasing Company. The company specializes in railway and aircraft equipment leasing, as well as performs leasing automotive and road vehicles, sea and river vessels.
In 2019, the Bank was recognized as the winner of an open tender for the conclusion of the loan agreement with SUE Vodokanal of St. Petersburg. The Bank offered the most attractive interest rate in comparison with other participating banks. Loan funds will be used to replenish the company’s working capital.
In July 2019, the Bank and the LSR Group construction company entered into three master facility agreements under which the Bank will allocate a total of RUB 10.5 bn for financing the group’s working capital. In September 2019, the Bank and LSR Group continued their cooperation. The Supervisory Board of the Bank approved the credit limit to LSR Group within the Master Agreement on General Terms and Conditions of Loan Transactions for the total amount of RUB 16 bn for a period of 3 years.
In the reporting year, the Bank won a tender for rendering financial services to St. Petersburg State Unitary Enterprise Gorelektrotrans. The organization will receive a non-revolving credit line for RUB 2 bn. The funds will be used for acquisition of a batch of 21 new Vityaz-M low floor trams, which will transport passengers in the South-West part of St. Petersburg.
In November 2019, the Bank granted a loan to the ZENDEN Group, one of the largest Russian footwear producers and retailers. A loan of RUB 500 mln is granted for development of the retail store network. Today ZENDEN retail network includes more than 400 shops under the ZENDEN, Thomas Munz and Mascotte brands. The group ranks second by the volume of footwear sales in the Russian Federation among domestic footwear networks.
In 2019, the Bank allocated funds to X-Leasing LLC for the acquisition of 500 Nissan Qashqai cars. Cars released in 2019 will be given to the Youdrive Moscow carsharing service.
The Bank updated its line of the standard loans for corporate customers improving terms and conditions and complementing it with new offers for small and medium businesses. The main innovation is that the standard line with simplified conditions of receiving a loan is now also available for businessmen who are not clients of the Bank. Thus, if a corporate customer has a settlement account and turnover in another bank, the Bank can provide it up to RUB 3 mln worth of financing the settlement account under Overdraft-Welcome loan. And if a larger sum is needed, the Bank is ready to offer the loan of up to RUB 20 mln and flexible approach to its pledge.
Moreover, in 2019 the Bank updated the Business Mortgage program for legal entities and individual entrepreneurs for purchase of the commercial real estate: the amount of loan is increased to RUB 50 mln, a term of loan to 10 years and the minimum down payment is reduced to 20%.
In the reporting year, the Bank started issuing pre-approved overdrafts and loans to individual entrepreneurs and legal entities that had settlement account turnovers in the Bank for the last 12 months. The decision is made based on a minimum package of documents in as little as one day.
In 2019 the Bank launched a new credit product Reverse Factoring without Recourse provided in cooperation with St. Petersburg Factoring Company LLC. As of today 30 large buyers had limits opened for financing of factoring transactions.
In October 2019, the Bank began offering factoring financing services under a simplified scheme together with factoring company Pervoye Faktoringovoye Agentstvo LLC and the light-version.com platform. The standard factoring financing received by the client requires significant costs for the organization of document flow. Easy factoring implies fully electronic document management. Notification of buyers will be performed by the light-version.com platform. Data about the fulfilled deliveries will be automatically reflected in the client’s profile in the light-version.com platform. The factoring company provides the client with full amount due from the buyer.
INVESTMENT BANKING SERVICES
In 2019, the Bank continued to work with the existing portfolio of private equity and venture capital investments. Thus, during 2019 the Bank has been negotiating the sale of its shares in a Russian project company from the logistics industry. In 2019, the Bank’s team completed the structuring of this transaction and the development of legal documents with potential buyers.
The Bank acted as a leading investor in a subsequent round of internal financing of its portfolio company together with Goldman Sachs and Vostok New Ventures (VNV).
One of the Bank’s portfolio companies promoting IT in logistics opened a sales office in Moscow aimed at customer acquisition and service quality improvement for large corporate customers and integrators.
In 2019, new contracts were signed with customers in banking, warehouse logistics, telecommunication and security.
In 2019, three out of six early cycle companies (security systems, internet-media and industrial technologies) raised further rounds of financing with the participation of external investors. The Bank’s return on investment in early cycle companies amounted to 22% in dollars.
One of the priorities in Bank Saint Petersburg’s operationsis the creation of effective solutions allowing customers to competently manage currency, commodity and interest risks while maintaining and increasing the profitability of their business.
The Bank is actively establishing a relevant product line for corporate customers, including tools for hedging market risks, creating additional opportunities for increasing profits and managing liquidity.
In the interests of customers, strategies based on an individual approach and thorough analysis of business specifics are constantly being developed for various market segments. They allow the Bank’s customers to choose a solution that meets their expectations.
The level of service and awareness of products increases regularly. In terms of the quality of services and price parameters, the Bank competes with the world’s largest investment and brokerage companies.
Highlights of 2019:
- The Bank executed its first-ever interest derivatives for ruble and currency rates and as a result, the Bank borrowers with index rates have reduced interest risks in their loan portfolio;
- The Exchange Bridge service for individuals has been launched. Now the Bank’s customers have the opportunity to hedge their currency risks at the tap on their smartphone on a par with corporate customers;
- The first cross-currency interest rate swap transactions in the Bank’s history allowing to exchange the currency and rate of the loan with additional derivatives agreement were executed.
In addition, the Bank continues to develop a product line of interest rate derivatives for corporate clients which, once embedded in the credit process, allow to reduce the interest rate to the Borrower without lowering the interest margin or to increase the profitability of the loan transaction.
PROGRAMS TARGETED AT SMALL AND MEDIUM ENTERPRISES
Loans to small and medium enterprises are strategically important for Bank Saint Petersburg and allow SMEs to finance their working capital, purchase equipment, vehicles, real estate and other property required to develop their business, as well as to start new lines of business.
To grant financing to small and medium-sized businesses on preferential terms, the Bank actively interacts with specialized organizations within the framework of state support programs. Within its Program for Stimulating Lending to Small and Medium-Sized Businesses (Program 6.5) Bank Saint Petersburg offers attractive loans to customers at a rate of up to 9.1% for small and medium-sized enterprises operating in priority sectors of the economy and a rate of up to 10.1% for enterprises operating in other sectors of the economy.
Under the Program 6.5 Bank Saint Petersburg opened a credit line to the company KRONOS SPb, one of the leaders in the paint and varnish production of Russia, in the amount of RUB 180 mln. In total, under the Program 6.5 the Bank entered into loan agreements amounting to RUB 1.1 bn in 2019.
In October 2019, the Bank entered into an agreement with Credit Guarantees Agency NDKO (Non-Banking Deposit and Credit Institution) OJSC. Now the Bank’s customers whose collateral pledged is insufficient to obtain a loan have the opportunity to apply for a loan against the Agency’s guarantee. Cooperation with the Agency also enables entrepreneurs to obtain funding for larger projects. The Credit Guarantees Agency provides bank guarantees on loans and other debt obligations of small and medium-sized businesses. The sole founder and shareholder of the Agency is the Russian Federation, represented by the Federal Agency for State Property Management.
FOR EXIM COMPANIES
In 2019, the development of services for EXIM companies was one of the Bank’s strategic priorities.
The principal area of focus in this direction is the positioning of the Bank as a reliable partner, a leader in servicing the EXIM activities of Russian companies. Throughout the year the Bank’s experts demonstrated the market a high level of competence in this field, while the operational service provided first-class experience.
Furthering the development of its services, the Bank launched its own Telegram business channel. The channel features daily cases, opinions and estimates from true specialists in different EXIM fields, as well as the latest news of the world of export and import operations. The content of the channel will be interesting not only for the clients who are already engaged in EXIM but also for those who are just thinking about embarking on this path. The channel has already gained about 3 000 subscribers.
As for the development of technological equipment and provision of benefits to participants of EXIM activities with online services, corporate customers can automatically send SWIFT МТ 940, МТ 941 and МТ 942 statement messages through the i2B online banking system. Russian representative offices of foreign companies and other organizations founded by non-resident entities must regularly provide them financial reports according to the established international reporting standards. Internet Bank i2b has an in-built functionality which, once enabled, will automatically send out reports with the required (daily/monthly) frequency. Financial information is transmitted via protected SWIFT channels directly to the parent entity’s bank. Foreign bank’s consent to receive such statements must be obtained to enable the service.
Maintenance of high-quality EXIM service requires continuous strengthening of existing relationships and establishment of new relationships with the international counterparties and partners, therefore the Bank actively works on expansion of cooperation geography, a search for new opportunities in the new markets. In October 2019, the Bank took part in the Russia-Africa Summit and Economic forum hosted by Sochi. Negotiations held at the Economic forum with representatives of the African development banks (Afreximbank, Eastern & Southern African Trade and Development Bank (TDB)) resulted in the start of joint identification of the mutually advantageous priority areas and forms of cooperation between Bank and the African development banks.
TRADE FINANCE OPERATIONS
Bank Saint Petersburg offers its customers a wide range of high-quality services related to documentary operations and international trade finance. The Bank continues to maintain and strengthen its positions in this market segment by supporting and expanding the list of its foreign counterparty banks.
The Bank’s trade finance and documentary operations in the reporting year were characterized by the growing number of foreign trade transactions: 754 in 2019 when compared to 565 transactions arranged in 2018, and a significant increase in import letters of credit transaction volume from USD 20 to 42 mln. At the same time, the portfolio structure saw a shift towards a greater share of the documentary collections (546 transactions for a total amount of USD 98 mln were realized on documentary collection, versus 283 transactions in the amount of USD 44 mln in 2018).
Among the active participants in trade finance and documentary operations, the Bank’s largest customers representing various industries are the following: KAMAZ, Glavkosmos JSC, Kirovsky Zavod Group Companies, Karelia Pulp LLC, Grossman Rus LLC, Agrolayn Group, Mednogorsk Copper-Sulfur Plant LLC, Himpartners LLC, Ostashkov Export LLC.
TARGETED PROGRAM FOR AGRICULTURERS
Boasting extensive experience of providing loans to agricultural enterprises, in 2017 the Bank was granted the status of authorized bank of the Ministry of Agriculture of the Russian Federation for the purposes of the agribusiness concessional lending program: The Bank’s customers can now apply for loans with up to a 5% interest rate.
In 2018, the Bank continued active lending to agriculture, for instance, it provided financing in the amount of RUB 900 mln to Detskoselsky Concern – a large agricultural company ranked among 300 best agricultural enterprises in Russia and one of the leaders in milk production in the North-West Region.
In the reporting year, the Bank executed concessional facility agreements with a total value of
RUB 1.54 bn with agricultural enterprises.