Business Divisions Review
The Bank continues to improve its performance by offering a wide range of cutting-edge banking services to small, medium and large-sized enterprises, taking into account each customer group’s particular requirements and interests.
To date, Bank Saint Petersburg has 50 000 corporate customers. The Bank’s corporate banking business remains primarily focused on the regional market of St. Petersburg. In addition, the Bank strengthened its positions in Kaliningrad in 2015 through the creation of its Evropeisky Branch, which currently has over 10 000 corporate customers (Bank Saint Petersburg completed the integration of Bank Evropeisky in Kaliningrad, reorganizing it together with the Bank's Kaliningrad Branch into the new Evropeisky Branch). In 2016, Bank Saint Petersburg also strengthened its presence outside the home Northwest Region: The Bank opened a representative office in Novosibirsk, focusing on working with corporate customers. Since December 2019 Nevsky Branch started carrying out banking operations and providing a full range of banking services to its individual and corporate customers instead of a representative office.
In St. Petersburg, six sectoral departments provide services to large and medium businesses. Specialization of employees in companies of particular sectors allows to develop and maintain a high level of sectoral expertise, understand business specifics of customer serviceand tailor products to customer needs.
Loans to legal entities represent 74.4% of the total loan portfolio. The breakdown of the Bank’s corporate portfolio by sector reflects St. Petersburg’s economic structure, which has a high proportion of construction, real estate, trade and production, allowing the Bank to benefit from all the advantages of the region’s economic structure, as well as to contribute to its development.
As one of the key players in St. Petersburg’s retail banking services, Bank Saint Petersburg aims to become the first bank of choice for the city's residents. The Bank currently has
2 232 000 retail customers, forming a solid base for the future successful growth of its retail business.
Throughout 2019, the retail loan portfolio increased by 14.7% to RUB 103.0 bn, mortgage loans grew by 11.7%, consumer loans grew by 28.7%, and car loans grew by 50.0%. The share of loans to individuals reached 25.6% of the total loan portfolio.
In 2019, the total amount of retail deposits decreased by 0.1%, totaling RUB 249.0 bn. The share of retail deposits amounted to 59.6% of total customer deposits.
Private Banking, a targeted service for affluent individuals, has existed and has been successfully developed in the Bank since 2007.
The main advantages of the Private Banking program are access to the maximum set of product offers with the best price conditions, comprehensive expertise of customer requests and needs, development of individual solutions, full confidentiality of personal and financial data and customer transactions and family service.
By the end of 2019, the volume of funds managed by Private Banking amounted to RUB 42.5 bn in St. Petersburg and RUB 11.8 bn in Moscow.